1. What services do you offer?

We provide a variety of sewing and tailoring services, including custom dressmaking, alterations, repairs, and embroidery. Whether you need a hem fixed, a dress taken in, or a completely custom design, we can help!

2. How long will it take to complete my order?

The timeline depends on the complexity of the project and our current workload. Simple alterations can usually be completed within 1-3 days, while custom garments may take 2-4 weeks. We'll provide an estimated timeframe when you place your order.

3. Do you offer rush services?

Yes, we offer rush services for an additional fee. Rush orders are subject to availability, so please contact us in advance to check if we can accommodate your request.

4. How do I schedule an appointment?

You can schedule an appointment by [contacting us via our contact page](link to contact page) or calling us at (insert phone number). We recommend booking in advance to secure your preferred time.

5. What should I bring to my appointment?

For alterations, please bring the garment you need tailored and any accessories or shoes you'll be wearing with it. For custom designs, bring any inspiration images or sketches to help us understand your vision.

6. Do you require a deposit?

Yes, we require a deposit for custom designs and large orders. The deposit amount will depend on the total cost of your order. This helps cover the cost of materials and secures your appointment.

7. What payment methods do you accept?

We accept cash, major credit cards, and digital payment platforms like PayPal and Venmo. Payment details can be discussed during your appointment.

8. What is your return and refund policy?

Since all of our work is custom or tailored specifically for you, we do not offer refunds. However, if you are unhappy with the fit or quality of our work, we are happy to make further adjustments.

9. Do you make custom wedding dresses or formalwear?

Yes! We specialize in creating custom wedding dresses, bridesmaid gowns, and other formalwear. Schedule a consultation to discuss your vision and let us bring your dream dress to life.

10. Can I provide my own fabric?

Yes, you can provide your own fabric. Please let us know in advance so we can confirm that the fabric is suitable for the design you have in mind.

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